AT LAS PALMAS EVENTS
Preparing the experience
LUXOR
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LUXOR
AT LAS PALMAS EVENTS
Preparing the experience
Website policy
Effective July 23, 2026
This policy explains how Luxor Event Space handles information collected through this website and related customer communications.
When you request a tour, RSVP, ask a question, or begin planning an event, we may collect your name, email address, phone number, event type, preferred dates, guest-count estimate, package interest, and any notes you choose to provide.
We use submitted information to respond to your request, discuss availability, plan tours, prepare event proposals, manage bookings, send requested updates, and maintain customer-service records.
We may use service providers for website hosting, customer relationship management, email and text delivery, scheduling, payment processing, and other business operations. They receive only the information needed to provide those services.
We do not sell, rent, or share mobile phone numbers, text-message opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. Mobile information may be disclosed only to service providers that help Luxor Event Space deliver requested messages and operate the service, or when required by law.
When you provide a mobile number and check the customer-care text-message consent box, Luxor Event Space may send messages about your inquiry, tour, booking, payment, or event. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to text messages is not a condition of purchase.
Promotional text messages require a separate, optional written consent checkbox. We send promotional email and text messages only when you have opted in. Marketing messages include an unsubscribe or STOP option. Customer-care messages about a request, tour, proposal, contract, payment, or booked event may still be sent when necessary and when permitted by the communication preference you provided.
We retain information for as long as reasonably needed to respond to inquiries, manage events, meet business or legal obligations, and resolve disputes. No online system is completely secure, but we use reasonable safeguards appropriate to the information we handle.
You may ask to review, correct, or delete information you submitted, subject to records we must retain for legal, accounting, security, or contractual reasons.
Contact booking@luxoratlaspalmas.com about your information or this policy.
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